SEARN NRA LMS Pilot Feedback Form

Structured feedback by user group | For pilot validation and improvement tracking

This form captures practical feedback from each user group participating in the SEARN NRA LMS pilot. The aim is to validate current platform workflows, role fit, usability, access, records, and catalogue. It is not intended to collect broad wishlist items or new scope.

How to Complete the Form

Use the same score scale for each feedback item:

Score	Meaning
1	Not clear / not usable
2	Partly clear / needs improvement
3	Mostly clear / usable with minor changes
4	Clear and useful
5	Very clear and directly useful

For comments, please describe the specific issue or improvement. Specific feedback is more useful than general reactions.

Your Details

Name * Email * Organization Name *

Select your user group

Choose one. Your questions will appear below.

NRA Admin (Leadership / HR / Training Lead) Feedback NRA Manager Feedback NRA Staff / Learner Feedback IT / Access Focal Point Feedback

NRA Admin (Leadership / HR / Training Lead) Feedback

Focus: whether the platform gives the NRA enough control, visibility, and structure to manage workforce development.

Feedback questions

Area	Feedback question	Score (1–5)	Comments / specific improvement

Open-ended questions

Please focus feedback on pilot workflows, role fit, access, records, and catalogue.

Question	Response

NRA Manager Feedback

Focus: whether a manager can realistically identify team needs, assign training, monitor progress, and review records.

Feedback questions

Area	Feedback question	Score (1–5)	Comments / specific improvement

Open-ended questions

Please focus feedback on pilot workflows, role fit, access, records, and catalogue.

Question	Response

NRA Staff / Learner Feedback

Focus: whether staff can easily find training, complete assigned tasks, upload proof, give feedback, and view their own learning record.

Feedback questions

Area	Feedback question	Score (1–5)	Comments / specific improvement

Open-ended questions

Please focus feedback on pilot workflows, role fit, access, records, and catalogue.

Question	Response

IT / Access Focal Point Feedback

Focus: whether pilot users can access the environment and whether there are immediate practical access barriers.

Feedback questions

Area	Feedback question	Score (1–5)	Comments / specific improvement

Open-ended questions

Please focus feedback on pilot workflows, role fit, access, records, and catalogue.

Question	Response

Common Questions

Question	Response
How was your overall experience?	1 2 3 4 5
What worked well?
What should be improved before wider rollout?
Did you face any issue that blocked pilot continuation?	Yes No
If yes, describe the blocker.
Apart from the current information displayed, is there anything else you would like to see on the dashboard?
How do you feel about pilot preparation – instructions, documentation, follow-ups?
Anything else that you’d like to share?

Thank you for your feedback

Your feedback response has been submitted successfully.